Frequently Asked Questions

The majority of our items are custom made to order and should be completed within 5-10 days.  Please keep in mind I am a one man shop and occasionally get backed up on orders. If there will be any type of delay I will contact you.

You will receive an email confirmation for your order.  If it is a standard non custom item such as a blue or red line flag, the work will start and you will be notified when it is complete.

Most items contain custom text that you provide upon checkout.  Prior to starting any work on your item, I will create a software mockup and send it to you for approval.  Only after your approval will the work start. 

Yes, U.S. shipping is available on all items.  Local pickup is available for those who live in the San Diego area.  Additional shipping information can be found in the Customer Support section.

As a retired First Responder, I understand the importance of keeping your information private.  SoCal Woodworking uses one of the largest 3rd party payment processors and all online payments are handled by them.  We do store your contact information for the order process, but we do not store or keep your credit card information.  In addition, I do not even offer the ability to create an account on our site and I do not use any mailing lists or other databases to store your information other than for order processing.

Additional information and questions you may have can be found in the in the Customer Support section on the menu.  If you have any other questions, or would like to speak about a custom order, please use the contact form on this page and I will respond as soon as possible.

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